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Military Moving

January 2016

AMSA serves as the industry's voice with the U.S. Department of Defense (DoD) on all matters related to professional moving services for service members and their families. Here are some important issues you need to know for your military moves.

In this issue:

2016 DPS Rate Filing

HHG Channeling Pilot CONOPS

REAL ID Act Implementation

OTO Single Factor Rate Changes

Navy Announces Locations & Dates for HHG Industry Day

Customs Clearance of Shipment Containing Alcohol

Defense Personal Property System Click Count Update

2016 DPS Rate Filing

The SDDC previously announced their intention to change the start of rate filing for the 2016 cycle. Round 1 closed on Jan. 15 at 6:00 p.m. CST. Round 2 is projected to open on Feb. 1 at 6:00 p.m. CST and close on Feb. 9 at 6:00 p.m. CST.

Rate Filing Information

1. TSPs filing for Domestic channels must file four components: Peak Linehaul, Non-Peak Linehaul, Peak SIT, and Non-Peak SIT rates. All four components MUST be accepted by the end of Round 2 in order for the bid to be considered valid. For TSPs filing in both Domestic and International Markets using the Bulk Rate File method, separate Bulk Rate Files must be filed for each market.

2. During Round 2, TSPs will not be able to re-file all components of a rate channel (Peak/Non-Peak Linehaul, Peak/Non-Peak SIT, and Peak/Non-Peak Single Factor Rates) if a rate rejection is due to issues with only one of the rate components. Example: If a TSP receives a Round 1 "Error Code 4" rate rejection for the Peak single factor rate (TSP Intl-Rate/Domestic discount is higher than the acceptable high for this Channel and Code of Service), the TSP cannot change the accepted Non-Peak Single Factor Rate for the same channel/code of service in Round 2. Likewise, if a TSP receives a Round 1 "Error Code 8" for the Peak Linehaul Bid (TSP Intl-Rate/Domestic discount is lower than the acceptable low for this Channel and Code of Service), the TSP cannot change the accepted Non-Peak Linehaul, the Peak SIT, or the Non-Peak SIT bid for the same Channel/Code of Service in Round 2.

3. TSPs using the Bulk Rate Filing method must re-submit all accepted bid components (Peak/Non-Peak Linehaul, Peak/Non-Peak SIT, and Peak/Non-Peak Single Factor Rates). Previously accepted bids will not be replaced/overwritten. As a reminder, TSPs will receive an error code indicating that a specific bid component was accepted in the Round 1 rate filing period. Note: TSPs using Workbench cannot re-file accepted bid components.

4. TSPs may submit rates in Round 2 for any channel/COS regardless if the TSP filed rates in Round 1; however, TSPs are reminded that Round 2 is their last chance to file rates and any rates rejected at the end of Round 2 cannot be refiled.

Points of Contact for any issues during Rate Filing

1. Email rate filing questions to usarmy.scott.sddc.mbx.pp-rates@mail.mil
2. Report technical issues to the Defense Personal Property System (DPS) Help Desk:
a. Phone (800) 462-2176 ext. 5; Comm (618) 589-9445
b. Email: usarmy.scott.sddc.mbx.g6-src-dps-hd@mail.mil
c. Online https://www.sddc-srchelpme.com


HHG Channeling Pilot CONOPS

The SDDC announced on Dec. 16, 2015, that the proposed HHG Channeling Pilot Test will not begin in Spring CY16. This was based on ongoing evaluation of Federal Register Notice comments and assessment of the overall impact to the DP3 program. Further execution and associating timing decisions have not been made at this time. The SDDC will continue to re-evaluate the CONOPS and will collaborate with industry on any future HHG initiatives.

LTC Todd Jensen will be speaking at the Military Summit right after AMSA's 2016 Conference & Expo in March and will provide an update on the HHG Channeling Pilot.

The Pilot Scale includes:

  • Two high-volume traffic lanes
  • Washington, D.C. to/from San Antonio, Texas (including 75-mile radius or origin/destination) 4.3 million pounds
  • Norfolk, Va. to/from San Diego, Calif. (including 75-mile radius of origin/destination) 3.7 million pounds
  • Five month duration (nonpeak and peak season)
  • All Domestic traffic within 75 miles of the designated origin city would be included in the pilot
  • TSPs that bid on the Volume Move have to be able to service 135,000 pounds minimum per day
  • Approved TSPs will be able to bid on the pilot via the Volume Move module within DPS; the rate filed must be the same rate in both directions and must be lower than the current rate on file
  • There will be two alternate TSPs chosen as backups to the #1 TSP
  • TSPs will not be able to refuse shipments or Blackout during the Volume Move
  • Any punitive action or suspensions will be enforced for the Standard and Volume Move market
  • Once a TSP bids on the Volume Move, they will need to provide a plan to the SDDC on how they will manage the volume that needs to include assets, agency agreements and facilities


REAL ID Act Implementation

If your drivers are based in Illinois, Minnesota, Missouri, New Mexico or Washington, they may soon find they no longer have a driver's license that meets federal ID requirements. Starting Sunday, January 10, driver's licenses must meet the standards set forth in the REAL ID Act, which was passed by Congress in 2005 enacting the 9/11 Commission's recommendation that the federal government "set standards for the issuance of sources of identification, such as driver's licenses." The act establishes minimum security standards for license issuance and production and prohibits federal agencies from accepting for official purposes those documents issued by a state unless the Department of Homeland Security (DHS) determines that the state meets the minimum standards.

The DHS has identified these five states, along with American Samoa, as not meeting the requirements established by the REAL ID Act. As a result, the DHS has sent letters warning those states that their exemptions from federal identification rules will end January 10. Driver's licenses from Guam, Northern Marianas, Puerto Rico and the Virgin Islands also may not be accepted after January 10.

As of October 10, 2015, military bases and almost all federal facilities may accept state-issued driver's licenses or identification cards for access purposes only if the document is issued by a REAL ID-compliant state, or a state that has received an extension. The U.S. Department of Defense (DoD) Interagency Security Committee published the following information on what will be accepted as identification to enter bases or federal facilities:

Real ID implementation document published by the Interagency Security Committee, alternative forms of Federal identification may be accepted for DOD installation access in lieu of a REAL ID Act compliant driver's license. Examples of alternate forms of identification that may be accepted include: Enhanced Driver's License, Transportation Worker Identification Credential (TWIC), US Passport, US Passport Card, US Military ID, DHS "Trusted Traveler" Cards, and others. NOTE: The TWIC is already specifically authorized in DOD policy as an identification card to facilitate physical access to DOD installations.

A complete list of compliant and non-compliant states can be found here.

On Jan. 8, the Secretary of DHS released additional guidance on the implementation of the final phase of the REAL ID Act. Effective January 22, 2018, air travelers with a driver's license or identification card issued by a state that does not meet the requirements of the REAL ID Act (unless that state has been granted an extension to comply with the Act) must present an alternative form of identification acceptable to the Transportation Security Administration (TSA) in order to board a commercial domestic flight. Over the next two years, those states that are not REAL ID compliant are strongly encouraged to meet the requirements of the law for the benefit of their residents.

Since its enactment, the DHS has implemented the law in careful phases, including most recently at military bases, most federal facilities and nuclear power plants. Throughout this period, the DHS has worked closely with states to support them in coming into compliance with the REAL ID Act standards, which now expects them to move toward final implementation of the law.

The full version of this message can be found here.

AMSA members should understand that the establishment of the Jan. 22, 2018, deadline only pertains to air travel; access to federal installations and military bases will still require a drivers license from a REAL ID Act compliant state or alternate form of identification.


OTO Single Factor Rate Changes

On Nov. 19, 2015, the SDDC issued SDDC-PP Advisory 16-0019 updating the Application of Transportation Single Factor Rate (SFR) for International One-Time-Only (iOTO) and International Boat One-Time-Only (iBOTO) Shipments for all shipments moved in DPS or TOPS. All OTO shipments with "Requested Pickup Dates" of Dec. 28, 2015, or later, the SDDC will require that TSPs factor in the below associated cost in the application of their One Time Only (OTO) Single Factor Rate (SFR) bid:

a. Fuel Related Adjustment (including CONUS AK and HI) (Note 1);
b. Bunker Surcharge (BSC);
c. Port Security Surcharges (COF);
d. War Risk Surcharges (WAR);
e. Air Fuel Surcharge (Item 231A)

This Fuel Related Adjustment is NOT included in the SFR for shipments delivering into and out of storage.   Crating costs, which apply specifically to an iBOTO, must be included within the TSP's boat flat rate. Additional crating (Item 508) for items pertaining to HHG shipments or the HHG portion of an iBOTO is an assessorial not included in the TSP's OTO SFR. TSPs must submit a request for crating to the PPSO before performing any services for review, which may be approved or disapproved.

This message clarified past uneven interpretations and is intended to ensure all parties follow the same procedure. Any questions on current or recent Notice of Overcharges should be sent to the GSA, which may approve or deny any appeals based on past guidance that preceded this message. GSA POC is the Disputes Resolution Branch at (703) 603-8188. Send all questions/concerns to the Special Requirements and Rates Team at (618) 220-5457 or (618) 220-5408, or by email to usarmy.scott.sddc.mbx.pp-rates-oto@mail.mil.


Navy Announces Locations & Dates for HHG Industry Day

The U.S. Navy has announced the tentative locations and dates for three separate HHG Industry Days. Topics covered will include: Navy Household Goods Initiatives; efforts to improve the move process; 2016 Peak Season outlook; and moving industry concerns.

The Industry Days will be held in Norfolk, Va., on March 1; San Diego on March 15; and Jacksonville, Fla., on March 29. Deadline for registration is February 24; download a registration form here and submit it to householdgoods@navy.mil.

You are cordially invited to attend the 2016 Navy Household Goods Industry Day
(subject to DoD Conference Approval)
Registration deadline is February 24, 2016



Tuesday, March 1, 2016


Doubletree by Hilton Norfolk Airport
1500 North Military Highway
Norfolk, VA 23502

San Diego


Tuesday, March 15, 2016


Anchors Catering & Conference Ctr
2375 Recreation Way/Yama St, Bldg. 3210
San Diego, CA 92136



Tuesday, March 29, 2016


Holiday Inn Hotel & Suites
620 Wells Rd
Orange Park, FL 32073

Discussion topics: 

  1. 2016 Navy Household Goods Initiatives
    1. Executive Move Program
    2. Virtual Inspections
    3. Center of Excellence
  2. Improving the move process
    1. DPS
    2. Communications
    3. Member Support
  3. 2016 Peak Season
  4. Moving industry concerns

Open discussion


Customs Clearance of Shipment Containing Alcohol

On Dec. 30, 2015, the SDDC issued SDDC PP Advisory 16-0040 with guidance pertaining to shipments containing alcohol and how the charges for clearing Customs should be processed. This message was coordinated between HQ SDDC and the individual Services HQ for Personal Property. The U.S. Marine Corps requires their customers to perform a personally procured (PPM) move for shipments containing alcohol.

It is important that PPPO/PPSOs advise DoD customers of the required documentation to import alcohol into the U.S. prior to their shipment's pack and/or pickup date. Customers who fail to provide the TSP with the required documentation may experience delays with their pickup. All federal, state and local taxes must be paid before shipping alcohol into the U.S.

To assist in compliance with federal, state, and local requirements regulating alcohol, customers should visit the Alcohol and Tobacco Tax and Trade Bureau (TTB) website, lists contact information and websites for alcohol beverage authorities in the United States, Canada and Puerto Rico. This resource may assist the customer in determining if federal, state, local taxes, permits, letter of exemptions and customs are required.

Customers must provide the TSP a list of all alcohol. Below is what the list will include:

a. Description of alcohol/wine
b. Quantity of each type
c. Year manufactured
d. Value of each bottle at the time of purchase
e. Alcoholic content of each bottle
f. Country of origin manufacturer
g. Total value
h. Prepare/sign a Power of Attorney giving the TSP processing authority (customs clearing) at the initial U.S. port of entry (POE)

NOTE: If a TSP picks up a shipment before receiving all required documentation, they may not be authorized origin SIT and modification of the RDD, while waiting for the rest of the required documentation.

The TSP is responsible to completely customs clear the shipment. After the shipment has been cleared, the Custom's Border and Protection (CBP) office will provide the TSP a copy of the signed CBP Form 7501 (U.S. Custom and Border Protection Entry Summary) that will indicate the excise taxes due in Block 40. The TSP, not the custom broker, will provide the customer a copy of CBP Form 7501 and a copy of the broker's invoice for their record. The customer will coordinate with the TSP, not the broker, for refunding the excise taxes only.

If the TSP uses a licensed broker to customs clear a shipment containing alcohol, the TSP is authorized reimbursed for the fee(s). The TSP, not the broker, will submit an invoice (excluding the excise taxes levied on the CBP 7501 in block 40) for the broker fee(s) to the Origin PPSO with supporting documentation (i.e. broker's invoice, CBP Form 7501, etc.). The TSP will invoice using Item Code 223A with a note explaining (i.e. broker fee(s) for alcohol shipment, see documentation). For more information see the IT-15, Change 2 and IT-16, Item 223, b.7, under Transportation SFR Will Not Include.

If TSPs or PPSOs have questions/concerns they can contact HQ SDDC Special Requirements and Rates team at army.sddc.safb.billings@mail.mil.


Defense Personal Property System Click Count Update

On Dec. 24, 2015, the SDDC issued PP Advisory 16-0036 providing guidance on the needed click-count limitations for the DPS and guidance on enforcement when TSPs violate the limits. Recently the DPS experienced degraded operations and it was determined that excessive TSP load on the system is a contributing factor to the degraded performance. The Program Management Office (DPS PMO), in conjunction with the SDDC, have analyzed the technical capabilities of DPS and determined the click limits below are required to ensure system integrity.

Overall system click limits will be 400 clicks per user, per hour. Short fuse shipment click counts will remain at 100 clicks per hour, per TSP Standard Carrier Alpha Code (SCAC). HQ SDDC will continue to monitor all short fuse shipment access by TSP SCAC, as well as overall TSP access to all DPS modules.

The maximum 100 clicks or hits per hour, not to exceed 2,400 clicks or hits per 24 hours, applies to ALL SCACs accessing the short fuse page. The 100 clicks per hour apply to each TSP SCAC. There should be no more than two users from the same TSP SCAC accessing the short fuse page simultaneously.

HQ SDDC will enforce action against TSPs or individual users who violate the short fuse policy or overall click count limitation. Punitive actions will be progressive and will consist of blocking SCACs from accessing the short fuse page (for short fuse click count violations) and locking individual accounts from accessing DPS (for overall system click count violations). Punitive action will be applied independently against the violation type (short fuse or overall) as follows: 30 calendar days (1st offense); 60 calendar days (2nd offense); and 90 calendar days (3rd offense). More permanent penalties may be enforced based on the severity and frequency. Violators will be prohibited from creating a second account and repeat violators may face further penalties based on SDDC discretion.

Please email questions relating to this message to sddc.safb.dpsmaxtsp@us.army.mil.

Please report all DPS technical issues to the SDDC Systems Response Center (SRC):

a. Email usarmy.scott.sddc.mbx.g6â€ÂSRCâ€ÂDPSâ€ÂHD@mail.mil
b. Phone (800) 462â€Â2176; COMM (618) 589â€Â9445, option 5
c. Website: https://www.sddcâ€Âsrchelpme.com