This self-study program covers the key aspects of the moving and storage industry sales consultancy process (industry history, claims, selling techniques, ethics, etc.). In the past 35 years, over 2000 sales professionals have become Certified Moving Consultants; all receive certificates, credentials, and listing on AMSA's consumer website www.moving.org. A $100 application fee provides applicants with one copy of the CMC manual and permits two attempts to pass the test. After you pass the test, a $125 yearly maintenance fee will keep your credentials current.
This self-study program covers key aspects of the office and industrial sales process (costing, estimating, managing, etc.). Your $100 application fee purchases one COIC manual and access to two attempts to pass the test. After you pass the test, a $75 yearly maintenance fee will keep your credentials current, and ensure your COIC listing on AMSA's consumer website is active.
This program has received rave reviews from purchasers who noted that it helped them reduce claims, reduce trip and fall rates, and more! CPL is a fully interactive disc training course that includes an introduction to moving and storage, customer relations, and claims prevention through packing, loading, unloading, safety and reporting procedures. AMSA members can purchase this disc once for $400, and train as many as necessary!
When a member of your crew has a framed certificate and laminated card designating them as a Certified Packer Loader, that person carries a sense of pride and self-esteem which comes from differentiating them from moving labor to a moving professional. In addition to better trained and dedicated crew members, your company becomes separated from the competition. With trained professionals, consumers realize that they are getting the best movers to move their worldly possessions. “How the company benefits from using the certifications as a sales tool is worth the price all on its own!” - Scott Proseus, Vice President of Operations at Republic Moving & Storage.
For an additional $50 per person, packers/loaders can take AMSA's packer/loader test and be certified, which allows them to wear CPL merchandise (patches, etc.), demonstrating their credentials to customers. Available in English and Spanish
RIM® is a comprehensive certification program that establishes industry standards and procedures to alleviate inconsistencies. This programs provides customers with an independent standard for identifying the most qualified moving companies worldwide. Available in English or Spanish. The videos and study guides used in the RIM® Certification Program are also available to AMSA members to train employees for international moving operations. RIM certified companies are eligible to become International ProMovers.