RIM / International ProMover
The Registered International Mover® (RIM) program has established universal standards for international moving companies and their personnel, while raising their overall level of professionalism and performance. RIM certification provides customers of international relocation services with a standardized, independent means of differentiating and selecting qualified moving companies.
AMSA is taking the ProMover program to the next level by incorporating the Registered International Mover (RIM) program to create a new International ProMover certification, providing customers of international household goods relocation services with a standardized, independent means of differentiating and selecting qualified international moving companies throughout the world. More than 200 companies and over 1000 individuals throughout the world currently hold either the corporate and individual RIM® certification. For more information on RIM Certified companies and on how you and your company can qualify for RIM certification, contact AMSA Director of Training and Certification MaryScott Tuck.
AMSA has determined that it can better serve its members, and international customers of household goods moves, by combining the RIM and ProMover certification programs to create an "International ProMover" designation. AMSA is now taking applications from existing RIM-certified companies to become International ProMovers.
AMSA established the ProMover Certification Program to help consumers identify reliable, trustworthy American moving companies, initially with interstate movers, and now including several intrastate programs. AMSA also developed the RIM certification program to provide customers of international household goods relocation services with a standardized, independent means of differentiating and selecting qualified international moving companies throughout the world.
RIM companies have been certified through training, testing and verification that they meet the standards for equipment and facilities to handle quality international household goods relocations safely and efficiently. Companies that earn the ProMover designation provide the highest ethical principles and practices of the moving and storage industry. When the Certifications are combined, RIM certified companies that meet the ProMover requirements will become "International ProMovers." The International ProMover designation is available only to moving companies.
One year experience in providing international household goods relocation services
Member of AMSA in good standing for at least 18 months
Hold a US or any other country operating authority necessary to legally perform applicant’s business
Designated individual(s) must pass written exam on behalf of company
Company must meet RIM standards for equipment, facilities and security documentation, which are verified by random on-site visits
Adhere to International ProMover Code of Ethics
In order to be eligible for re-certification the company must have a minimum of three employees certified, including either office staff or packers and crewmembers
BBB rating of "C" or better, for companies rated by the BBB, in countries where BBB ratings are available
Additional review of complaint history by AMSA staff
Must provide references from business partners
IT IS OUR PURPOSE…
TO PROVIDE customers of International household goods relocation services with a standardized, independent means of differentiating and selecting qualified companies operating anywhere in the world.
TO ESTABLISH universal industry standards while raising the overall level of professionalism and performance of international moving companies and personnel.
TO IDENTIFY a core body of knowledge, procedures, documents and skills embodied in training and measured in certification programs, which reduce the number of service failures, improve customer satisfaction and elevate the consistency of quality service of certified companies and individuals.
OUR COMMITMENT TO QUALITY: RIM® is committed to providing the international household goods moving and storage industry with the highest level of quality, integrity-based training and certification.