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Code of Ethics

Having been officially certified by virtue of training, testing and inspection as a RIM® Certified Company by the American Moving and Storage Association, a RIM® Certified Company must pledge to uphold and advance the following ideals and principles which constitute the RIM® Code of Conduct and Ethical Practices:

TO PLEDGE to provide honest, time-sensitive, cost-efficient, quality-driven international Household Goods Moving & Storage services, placing particular emphasis at all times on claims reduction and customer satisfaction.

TO HANDLE all customer household goods entrusted to our care with the highest degree of professionalism and integrity.

TO BE CONSCIOUS and considerate of customer needs and continually seek ways to improve the services which we provide.

TO ENGAGE in on-going continuing education and training, both formally and on-the-job.

TO PERFORM services as a RIM® company with the highest level of concern for the safety and welfare of fellow workers.

TO UNDERSTAND that the company is a representative of the RIM® Program at all times and will therefore strictly adhere to a policy of truth, honesty, integrity and fairness in all dealings with customers and the general public.

TO ADHERE to rules and regulations of the RIM® Certification Program.

TO STRICTLY comply with all U.S. Federal and State trade regulations and Anti-trust laws.



Application (pdf) | Code of Ethics | Eligibility Req's

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Policy & Guidelines | RIM Customer Guide | Warehouse & Facility Standards

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